Brilliant Email

Welcome to Brilliant Email

We chose Monica (and Mesmo) because she understands the pressures of senior executives in local government and knows that technology is only part of the solution. She has shown us the key shortcuts and enabled us to use electronic communications more productively across the board whether we are in the office or out in the field.

Deputy Chief Executive, Local London Authority

This and a few other tips made it (the Smart Email Management Workshop) a very useful half day. I wish I'd done it 10 years ago.

Mike Panto, Prospect

Brilliant Email
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Book Reviews

It (‘Brilliant Email’) has revolutionized my life, by telling me simply how to control and manage my email. It is a must read for overloaded emailers!

Professor Cary L. Cooper, Lancaster University Management School

If there’s anything you want to know about email and getting the best out of it
Monica knows the answer…This book is a really good reference point for
people who want to tame their e-mail addiction and improve their skills.

Tim Allen, Business Systems Manager, Balfour Beatty Rail Infrastructure

To order a copy of Brilliant Email now, follow this link to Amazon.


Email consultancy

Most email systems crashes are casued by oversize mailboxes.

The challenge facing many organisations about effective email management is first to identify the real problem. Is it technical, people-related or process related? Generally it’s a mix. Once the problems have been isolated, then solutions can be developed which are practical and complement the organisation’s business needs and technical infrastructure.

Our Email Consultancy services help you:

  • Identify the real causes and costs of email overload.
  • Develop practical solutions to build on available technology, infrastructure and people.
  • Measure the return to the business of the investment in the email best practice initiative.
  • Quickly gain senior management’s commitment to any planned change.
  • Manage and lower the likelyhood a breach of security.
  • Increase compliance to the laws relating to electronic communications.
  • Reduce the risk of a serious email systems outage.

To see how much email overload is costing you try our ‘Cost of email misuse’calculator.

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