Brilliant Email

Welcome to Brilliant Email

This and a few other tips made it (the Smart Email Management Workshop) a very useful half day. I wish I'd done it 10 years ago.

Mike Panto, Prospect

I thought the session was helpful and informative and we all interacted with each other well. There were fun elements included which kept it going and got people more involved. I learnt new things that I thought I wouldn’t and I have already put some into practice and seeing results!

PA, International Management Consultancy

Brilliant Email
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Book Reviews

Monica’s book has something for everybody; a jargon-free, pragmatic and effective approach to communicating brilliantly using email.

Mike Southon, Financial Times columnist and best-selling business author

It (‘Brilliant Email’) has revolutionized my life, by telling me simply how to control and manage my email. It is a must read for overloaded emailers!

Professor Cary L. Cooper, Lancaster University Management School

To order a copy of Brilliant Email now, follow this link to Amazon.



We provide a range of services including training, coaching and consultancy to enable business users across the organisation to use email more effectively(from PAs to Chief Executives). Using our training and coaching we can help you:

  • Reduce the volume of email you need to handle each day.
  • Save time dealing with your email.
  • Take control of your inbox rather than have it manage you.
  • Manage and reduce email overload.
  • Keep within mailbox limits.
  • Improve email communications.
  • Be less email dependant.
  • Appreciate and use alternative media (eg instant messaging, blogs).
  • Manage and reduce the risk of breaches of security and compliance.

Our tools and processes

Based on over twenty years of experiences, we have developed a unique range of tools and methodologies to help you use email effectivley and manage the email overload.

These include our Inbox Audit, Outlook IT Fitness Check, and Email Clarity checklist which can be delivered through our one-to-one coaching, workshops and consultancy services.  These can be accessed for personal use on-line from the Resources section.

Our promise
We work with you, and as appropriate your  IT and HR department to ensure the maximum return on your investment in any initiatives, be it a small workshop to a large consultancy project.

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Telephone: 01202 43 43
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