Brilliant Email

Welcome to Brilliant Email

We chose Monica (and Mesmo) because she understands the pressures of senior executives in local government and knows that technology is only part of the solution. She has shown us the key shortcuts and enabled us to use electronic communications more productively across the board whether we are in the office or out in the field.

Deputy Chief Executive, Local London Authority

I thought the email workshop was insightful and enlightening - giving me useful advice on how to improve my email management & security and ensuring that I am no longer ruled by my inbox.

Christina Firmin, Guys & St Thomas’ NHS Foundation Trust

Brilliant Email
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Book Reviews

This book is clear and easy to follow and the next best thing to having Monica sitting next you giving practical hints and tips….She not only clearly identifies the issues we all face but also offers a range of easily implemented solutions.

Rachel Oliphant, Senior Associate, Risk & Knowledge Management, McGrigors LLP

With ‘Brilliant Email’ Monica has created a unique reference book for email users, which combines a ‘Haynes Manual’ and ‘Debrett’s’. This book will appeal to every strata of the business world.

Jerry Stimpson, General Manager, Crown Closures UK

To order a copy of Brilliant Email now, follow this link to Amazon.


Why Choose Us?

  • Do you suffer from email overload?
  • Have you ever overlooked a vital email?
  • Has your organisation been involved in a legal dispute resulting from an employee’s inappropriate use of email?
  • Do you provide clear guidelines on how to use email ?
  • When upgarding software (eg Outlook 2003 to 2007), did you minimise the distruption and time lost as people familiarised themselves with the new version?
  • Does your Help Desk spend too much time dealing with basic questions about using software (eg how to set an Out-Of-Office message)?

These are some of the challenges we have helped our clients successfully overcome, using our proven range of services and techniques.

Based on over twenty years of working with people and organisations like yours, we find that gaining business benefits from any technology depends on establishing excellent management processes, ensuring people have the right skills to use the technology and pick technology fit for purpose.

We have developed a range of unique techniques and processes such as our 'Inbox Audit', 'Email IT Fitness Check' and 'Email Clarity' benchmarking tools to help you and your business use email productively. 

All out training and consultancy activities also contain ways to help you reduce your carbon footprints whilst continuing to drive up business performance.

Benefits our clients have gained from working with us are

  • Saving time dealing with the inbox by up to 60 minutes per day.
  • Reducing the volume of email traffic across the organisation by up to 50%.
  • Having more time available to do business.
  • Higher quality of email communications leading to less email ping-pong.
  • Managing and reducing the risk of litigation through inappropriate use of email and the internet.
  • Lowering the risk of leaking confidential data and breaching security.  
  • Reduced energy consumption and carbon footprint.
  • Faster smoother path to software upgrades and especially from Outlook 2003 to 2007 and Lotus Notes to Outlook

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